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Attitude Sanitizer

Friday, September 10th, 2010

Grocery cartSitting across the table from me is a very bright, articulate, mature woman with an underutilized law degree.

She has a vision—a family law practice to serve an ethnic community with which she has a shared heritage, and for whom she has been a volunteer advocate for years.

She is at a point in her life where she wants to claim her professional status in ways which honor her social consciousness, but the opinions of others have stopped her in her tracks.

“There are so few encouraging voices,” she says. Her head droops and she begins a litany of the dispiriting comments she’s heard from people with whom she has shared her goal—the economy is awful, you’ll be competing with young attorneys right out of law school who will work for nothing, immigration law is very complicated, etc.

Building upon this foundation of negativity, she adds obstacles of her own: “Maybe I don’t have the skills, the experience, or the stamina….”

I have a strong urge to jump in and remind her of her many positive attributes, but I keep quiet and let her finish. When I speak I don’t argue with anything she has said, but softly observe, “It’s all about working the process. When we make a choice to pursue a particular goal, our task is simply to do our very best to stay in the process of working toward it, which includes not abandoning it prematurely because of what ‘they’—whoever they happen to be—have to say.”

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Mini-Mart Surprise

Friday, July 16th, 2010

Image of Mini-Mart cashierSummertime and the living is easy—but not for a Mini-Mart cashier at a rest stop on the Mass Pike.

That was the assumption I made when I stopped there for an iced coffee on a hot, sunny Saturday last month on my way to visit family in Connecticut.

The store was packed. A long line of customers in a hurry to be somewhere else snaked its way around the junk food displays, inching slowly toward the older woman on the other side of the counter.

“What an awfully hard job,” I thought, as I watched her selling lottery tickets and sodas.

The weather outside is beautiful, and you’re stuck inside. You’re on your feet all day, under constant pressure from impatient, sometimes rude people. You’re exhausted at the end of your shift and you don’t have much of in the way of material reward to show for it.

But even as I was creating this scenario in my head, I still was able to take in the attentive cheerfulness with which she waited on those who preceded me.

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The Daily Grind

Tuesday, March 9th, 2010

Dorothea Lange, White Angel BreadlineAt the Daily Grind coffee shop in Cortland, New York, I watched a steady stream of farmers in overalls, contractors in flannel shirts, and 9-to-5 employees in business dress, and I thought about how every town or neighborhood has a hub like this. Find a Daily Grind, full of regulars who stop in on their way to work, and you’ve found the heart of the work life of a city.

Listening to what was being said there, it became clear to me that the Cortlanders whose daily ritual I was observing were trying to make a living in a place where that is not always an easy thing to do—the town has an 11% unemployment rate and negative job growth.

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Expect Delays

Friday, October 9th, 2009

An editorial cartoon recently appeared in the local paper showing a massive traffic jam. In the picture, one driver is standing on the roof of his car, looking off into the distance at lines of cars that stretch as far as the eye can see. Heads are popping up through moon roofs. A sad-faced man leans against his car and looks at his watch. Another grimaces at the viewer. Plumes of steam rise from radiators. A sign with an arrow pointing down the gridlocked highway reads, JOB MARKET, and below the arrow is written, EXPECT DELAYS.

I saved the cartoon in my clip file because, for me, it makes the emotions that underlie today’s unemployment statistics accessible.

As much as I would like to, I simply can’t relate to a number like 236,000 jobs lost in September, resulting in a 9.8% unemployment rate with a total of at least 15.1 million Americans out of work. But I do know what it’s like to sit in seemingly endless traffic.

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The Accidental Entrepreneur

Tuesday, February 17th, 2009

It’s important for me to get out of the office on a regular basis and talk with groups of people who, in the neat language of business jargon, are part of a statistic called “job churn,” the movement of people in and out of the labor market. Right now, churn—which suggests violent splashing—is making us all feel like we’re traveling on very rough seas and producing a lot of queasiness.

Although I regularly see individual clients in career transition who often feel as if they are in a small boat in an ocean of uncertainty, I find being in the company of a group of people who have given up an evening or Saturday morning to attend one of my presentations a very different experience.

It is more like riding the subway or a bus rather than driving my own car. When I use mass transit, I’m just another passenger sharing a journey with others from one stop to another. It’s no longer the other drivers and me in our separate vehicles en route to different destinations. We’re all in it together, which is exactly how it feels when I step into a library meeting room, community center or church hall and start to talk informally with people who have come to hear me speak. And, just like the subway, I never know who will sit down next to me or how my world will expand as a result.

Such was the case a few weeks ago when I met an attractive middle-aged woman at one of my seminars who claimed she already knew me.

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Protective Strategies

Friday, November 14th, 2008

In response to growing concerns about financial survival, the news media is full of information about ways to save money, conserve energy, etc., but very little is being said about people’s biggest worry—secure employment!

Work, either through job-employment or self-employment, is the levee that protects us, and as long as it holds, we can weather the storm of uncertainty. But what if the traditional approaches to sustaining and finding work can’t stand up to the current surge of events?

Hard times require more vigilance in taking care of your professional future—or as I said to one of my clients recently, “Being wishy-washy or needy isn’t going to cut it!”

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I Feel Pretty

Friday, October 13th, 2006

Tennis PlayerAs I rushed home to catch Andre Agassi in the final stage of his transformation from tennis celebrity to endearing human being at the US Open last month, I was looking forward to the tennis, but dreading the commercials.

Yet much to my surprise, one of the ads spoke to me with the power and precision of a 130 mph ace about a phenomenon that universally limits human potential—labeling.

In the ad, we see an attractive young woman (Maria Sharapova) entering the Waldorf Astoria in New York, walking through the lobby, emerging from her room after a change of clothes, getting into a cab outside the hotel, and arriving at Arthur Ashe stadium.

She moves with a straightforward, I-know-where-I’m-going demeanor past doormen, desk clerks, elevator operators, business men, security guards, etc., and each person she passes sings, in his or her own cracking, out-of-pitch voice, Stephen Sondheim’s tribute to being female from West Side Story, “I Feel Pretty”.

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The Art of Possibility

Friday, April 14th, 2006

The Art of PossibilityIf you’ve decided to launch a new business venture, you’ll find plenty of books telling you how to go about writing a business plan, securing financing, setting up payroll, etc.

Likewise, if you’ve been laid off or you’ve decided you want to make a change, there’s no lack of information on how to start a job search.

But where do you turn when your start-up activities are completed, and things aren’t going so well, when the initial excitement you felt at owning your own business has cooled, and no one is walking in the door, or you’ve perfected your career marketing package, and the phone isn’t ringing. There are far fewer resources for dealing with the low points in our professional lives.

Fortunately, however, there is The Art of Possibility by Roz and Ben Zander. Ben Zander is conductor of the Boston Philharmonic Orchestra, professor of music at New England Conservatory, and a speaker on leadership and creativity. His wife Roz is an executive coach and family systems therapist.

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Bait-and-Switch Insanity

Friday, November 11th, 2005

Book ReviewThe saying, “If you do what you’ve always done, you’ll get what you’ve always got,” finds pathetic voice in Barbara Ehrenreich’s new book, Bait and Switch: The (Futile) Pursuit of the American Dream.

As she did in her previous book, Nickel and Dimed, this cultural critic formulates a theory about jobs in America and sets out to “prove” it by going undercover.

This time, instead of cleaning toilets, busing tables, and waiting on Wal-Mart customers for less than subsistence wage, sheposes as a job-beggar in corporate America. She endures an assortment of career charlatans, tweaks her resume endlessly, and sits through a series of demeaning networking experiences, all for the opportunity to sell insurance or cosmetics on straight commission with no benefits.

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Apprenticed for What?

Friday, March 11th, 2005

ApprenticeA few weeks ago a client asked me if I’d ever watched “The Apprentice”.

I hadn’t. (For those of you in the same boat, it’s a TV “reality” show where contestants compete to keep from getting fired; the winner is hired by Donald Trump at the end of the season.)

My client told me that, given the professional development work I do, I would probably find the show enlightening.

I did—so enlightening that I had to write this column in order to come to peace with my reaction to it.

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Ageism

Friday, July 16th, 2004

AgeismAll of us—young, old, middle-aged—whether we like it or not, practice ageism, at least to some degree. It’s far less obvious than most other prejudices, but it is nevertheless there in how we think about others and, most importantly, how we think about ourselves. The idea that we’re too old (or even too young) to do something is rooted in our own prejudices about the limits that age imposes—limits that are reinforced by the broader ageism that permeates our culture.

Unlike sexism, racism, and other “isms”, ageism is not static: whether we’re dishing it out or taking it depends on where we are in life. Take ,for example, the situation where an older person is waiting to see a physician:as soon as this “very” young doctor enters the examination room, the older patient begins to question his competence because he’s “only a kid”, and he feels perfectly justified in doing so. Yet on the way home, when an impatient young driver behind him yells out the window, “The light’s green, you old goat!” (or something worse), he is outraged.

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