Every event or conversation that upsets or displeases us is made up of two components: what actually happens in real time, and what our head does with it afterwards. We have little or no control over many of the difficult things which occur in our lives, but we can change our response to them.
A good starting point in keeping our minds from spinning out of control is to learn how to “drop the shock and awe.” We do this by making a choice not to be surprised—once again—by behavior that we know from past experience is consistent with a particular person.
Because we already know what to expect, we can eliminate, or at least shorten, the time we spend trying to build a case for why we find another person’s thinking, words or actions unacceptable.

I’ve been aware for some time now that what causes my clients the most pain in their professional lives is not the weight of their responsibilities, the heavier workload due to the economic downturn.
I regularly work with clients who have creative goals—making pottery, writing poetry, actually using the sketch pad they’ve purchased or been given as a gift. Sometimes these aspirations come up almost apologetically: “Of course, it’s not practical and I have so little time, but what I’d really like to be doing is—”
People who vacation on Cape Cod would probably find it strange that someone who lives here would leave in July.
Growing a lawn, as opposed to isolated clumps of grass, is a problem on a sand bar, which is a good description of outer Cape Cod, where I live.
Sometimes I’ve just had it with the absurd extremes marketing goes to and I have to stand up and say, “Enough!”
It seems like just about everyone I’ve talked to lately has commented about the accelerated pace of their lives.
It was cabin fever, the need for a broader view of world than the one of the bird feeder outside my office window, that gave me the idea of going away for few days.
Sitting across the table from me is a very bright, articulate, mature woman with an underutilized law degree.
With his usual talent for organization and clarity, Daniel Pink, the author of
Summertime and the living is easy—but not for a Mini-Mart cashier at a rest stop on the Mass Pike. 

