Every event or conversation that upsets or displeases us is made up of two components: what actually happens in real time, and what our head does with it afterwards. We have little or no control over many of the difficult things which occur in our lives, but we can change our response to them.
A good starting point in keeping our minds from spinning out of control is to learn how to “drop the shock and awe.” We do this by making a choice not to be surprised—once again—by behavior that we know from past experience is consistent with a particular person.
Because we already know what to expect, we can eliminate, or at least shorten, the time we spend trying to build a case for why we find another person’s thinking, words or actions unacceptable.

I’ve been aware for some time now that what causes my clients the most pain in their professional lives is not the weight of their responsibilities, the heavier workload due to the economic downturn.
Sometimes I’ve just had it with the absurd extremes marketing goes to and I have to stand up and say, “Enough!”
A few months ago I acted on a goal I have had for a long time—to start a
I was standing in line at one of those office superstores to buy a plastic file box as preparation (and motivation) for the annual ritual of cleaning up my files, and I happened to glance up at a huge poster with an incredible promise. There, within that very building, it claimed, was everything I needed to be “wildly organized”.
As I rushed home to catch Andre Agassi in the final stage of his transformation from tennis celebrity to endearing human being at the US Open last month, I was looking forward to the tennis, but dreading the commercials.
If you’ve decided to launch a new business venture, you’ll find plenty of books telling you how to go about writing a business plan, securing financing, setting up payroll, etc.
It may seem odd to be talking about starvation at a time when most of us are indulging in an abundance of holiday food, but the starvation I’m referring to has nothing to do with what we consume by mouth and everything to do with how we nurture our professional growth.
Although the dream of finding and holding on the right job with the right company and never having to look for work again is still alive, there’s an increasing number of people who need look no farther than the contrast between their own and their parents’ employment histories to see that it is more myth than reality.
I was catching up with a dear friend, talking about all that had happened in her life since she was laid off from a company where she’d worked for many years. Although she had been restless long before the layoff, she had postponed taking action (despite my urging), hoping that seniority, a track record of glowing reviews, and being well-liked in the company would allow her to hang on for a few more years, long enough to cross the retirement “finish line.”
Today, as we all know, work comes in two basic varieties. It may be a conventional employment arrangement, traditionally known as a “job”. 
